Reference

Your legal base before joining

Our legal page brings the account terms, privacy duties, cookie choices and India access rules into one place before you open an account.

India access wordingPrivacy rightsCookie choicesAccount terms
primedice Your legal base before joining
CONTACT ROUTES

Reach us about legal matters

Legal questions often need account context, so we separate routine help from privacy and terms requests.

Terms email Use the legal contact address for questions about account terms, eligibility wording, domain use or a clause you want explained. Include the page section and your registered email so we can trace the right account record.
Privacy request Send privacy requests when you want access to data, correction of account details, cookie concerns or deletion checks. We may ask for account-control proof before sharing or changing any record linked to you.
Wallet record help For legal questions tied to UPI, Paytm, PhonePe or Google Pay entries, share the transaction date, amount and reference ID. Please mask unrelated personal data so the request stays narrow and safer.
DATA CARE

How we handle your legal records

Our policy work is practical: we collect only the account, device, payment and support details needed to run the service, meet legal duties and answer you.

Account data

We keep account identifiers, contact details, login records and status changes so we can apply the terms, verify access and investigate disputes. These records help us connect your request to the correct account.

Payment records

UPI, Paytm, PhonePe and Google Pay references may be stored with wallet activity, timestamps and verification outcomes. We use them to match transactions, answer payment disputes and meet record-keeping duties.

Cookie choices

Cookies support login sessions, fraud checks, language settings and basic site measurement. You can manage browser cookies, but blocking essential cookies may affect account access or the way legal consent records are stored.

Security checks

We may use device signals, IP data and account activity patterns to detect unauthorised access. If a legal request involves sensitive data, we may confirm control before releasing or changing records.

Retention periods

Some records are kept while your account is active, while payment, dispute and compliance records may remain longer where law or operational need requires it. We delete or anonymise data when retention no longer applies.

Change requests

You can ask us to correct contact details, update account data or assess deletion where possible. We will explain any legal reason that prevents a change, including payment, dispute or security records.

Legal questions before account use

These answers focus on the legal terms, privacy rights, account access and contact steps that matter before you continue. They do not replace the full terms, but they explain how we usually handle common requests and what you should send when you contact us.

Access and eligibility depend on local law and are available where local law permits. You are expected to check whether your location allows access before creating or using an account.

Account data can include your registered email, login records, device signals, wallet entries, support messages and verification outcomes. We use these records to apply terms, protect access and respond to legal requests.

Contact the privacy route with your registered email and the type of data you want. We may confirm account control before sharing records, especially where payment or security data is involved.

Yes, you can ask us to correct details that are inaccurate or outdated. Some records, such as transaction references or dispute history, may be preserved if legal or security reasons require retention.

UPI, Paytm, PhonePe and Google Pay references help us match wallet activity to your account, resolve disputes and keep required records. We ask you to mask unrelated personal data when sending screenshots.

When terms change, the updated version applies from the stated effective point. If a change affects account use, we may place notice on the site or show the update during account access.

Use the legal contact route and include your registered email, issue summary, relevant dates and any reference IDs. Clear details help us locate records and answer without requesting the same context again.