Reference

Your primedice Privacy Policy in India

Your primedice account can hold live table activity, slot sessions such as Aviator and Wicked Witch, sportsbook choices such as Football Strike, and India payment records for UPI…

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primedice Your primedice Privacy Policy in India
PRIVACY HELP

Reach us about your privacy

Privacy requests need the right route so we can verify you without exposing account data. Use the same email or signed-in help channel linked to your account whenever possible.

Account email Write from the email linked to your account and include your username plus the privacy action you need. We reply with verification steps before sharing, changing, exporting or deleting eligible account data.
Signed-in help Use the help widget after login for questions about cookies, device sessions, payment references or account history. A signed-in request helps us match the query to you without asking for extra personal data.
Security escalation If you think your account email, password or payment data was accessed by someone else, contact us quickly. We can pause sensitive changes while we check recent logins, device signals and wallet activity.
DATA CARE

How your data stays manageable

We design privacy controls around the way you actually use the account: logging in, browsing tables, trying games, making India payments and asking for support. The aim is simple.

Account profile

We collect profile data such as username, email, login details and settings because the account needs a stable identity. You can ask us to correct inaccurate details after we confirm the request is really from you.

Payment records

For UPI, Paytm, PhonePe and Google Pay, we keep transaction references, status updates and timing records needed for wallet reconciliation. These records help us trace a payment query without collecting full bank login credentials.

Cookies and devices

Cookies and device signals help keep you signed in, remember preferences and flag unusual access. You can manage browser cookies, though some account security and session functions may not work correctly if they are blocked.

Game activity

We store activity connected to games such as Turbo Blackjack, Aviator, Bingo and Fishing War so balances, disputes and account statements can be checked. This data is tied to your account records, not public posts.

Retention rules

Some records must remain for legal, payment, fraud-prevention or dispute reasons even after you ask for deletion. When those reasons end, we delete or anonymise eligible data according to our retention process.

Request handling

You can ask for access, correction, export or deletion of eligible data. We verify identity first, explain any limits that apply, and keep a record of the request so the response can be audited.

Your privacy questions answered here

The questions below explain how this Privacy Policy works in everyday account use. They focus on data collection, India payment references, cookies, privacy rights and contact routes. If your question involves account access, eligibility, withdrawal checks or local availability, the answer may depend on local law and is available where local law permits.

We collect data needed to create and run your account, including email, username, login records, device signals, settings, wallet activity and support messages. Extra checks may apply when payment, security or legal duties require them.

We keep transaction references, payment status, timestamps and account links so deposits and withdrawals can be traced, reconciled and investigated if you raise a query. We do not need your full bank login details.

Yes, you can ask for access to eligible account data. We first verify your identity, then provide data we can lawfully share, while protecting security records, fraud checks and data that belongs to another person.

You can ask us to correct inaccurate details or delete eligible data. Some records may need to stay for payment, dispute, security or legal reasons, and we will explain those limits when we respond.

Cookies help keep your session active, remember preferences and detect unusual access attempts. You can manage them in your browser, but blocking certain cookies may affect login, wallet security and saved privacy choices.

Support messages are available to trained account and security staff who need them to answer your request. Sensitive payment or identity details are handled with narrower access and may require extra verification before action.

Use your account email or the signed-in help widget and state the privacy action you need. Include your username, but avoid sending full payment credentials or passwords in any message.

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